Last updated: 12 November 2026

This policy explains what personal data Taleem Educational Services and Consultations Sdn. Bhd. ("TESC", "we", "us") collects through taleem-edu.com and our application forms, why we collect it, and what you can ask us to do with it.

1. Who we are

TESC is an education consultancy based in Malaysia that helps students apply to universities and programmes. You can reach us at info@taleem-edu.com.

2. What we collect

• Contact and enquiry forms: your name, email address, phone number, country and the message you send.
• Application forms: the details needed to process an application, such as your name, date of birth, nationality, contact details, the programme you want, and your education history. If we ask for supporting documents (for example a passport copy, ID, certificates or a photo), we collect them only for your application.
• Technical data: pages visited, device and browser type, approximate location and the website you came from, collected by cookies and similar tools (see section 6).

3. How we use it

• To reply to your enquiry and give you information about programmes and services.
• To process your application and contact you about it, including with the universities and partners you apply to.
• To keep our records and improve our website and services.
• To measure and improve our advertising, and to send you updates about our programmes. You can opt out of marketing at any time.

We do not sell your personal data.

4. Who we share it with

• Universities and education partners you apply to, only as needed for your application.
• Service providers who help us run our work under our instructions: email delivery (Amazon Web Services), form and contact management (HubSpot), spreadsheets for staff follow-up (Google), website hosting, and payment processing (Stripe) where a payment is required.
• Advertising and analytics providers (Google, Meta, TikTok, Snap and LinkedIn) through the tools described in section 6.
• Authorities, where the law requires it.

Some of these providers are outside your country or Malaysia, so your data may be processed abroad. We use providers that protect data to a reasonable standard.

5. How long we keep it

We keep application data for as long as your application is active and for a reasonable period afterwards for our records and legal obligations. Enquiry data is kept while it is useful for responding to you. After that we delete it or anonymise it.

6. Cookies and tracking

Our website uses cookies and similar technologies from Google Analytics and Google Ads, the Meta Pixel, the TikTok Pixel, the Snap Pixel and the LinkedIn Insight Tag. They tell us how visitors use the site and help us measure our advertising. You can block or delete cookies in your browser settings, and you can manage ad personalisation in your Google, Meta, TikTok, Snapchat and LinkedIn account settings. Blocking cookies will not stop you from using the site.

7. Keeping your data safe

We limit access to your data to staff who need it, and we use access controls and secure connections. No system is completely secure, so please do not send us more information than we ask for.

8. Your rights

You can ask us to give you a copy of your personal data, correct it, delete it, or stop using it for marketing. Email info@taleem-edu.com from the address you gave us and we will reply within a reasonable time. We may need to confirm who you are first.

9. Children

If you are under 18, please ask a parent or guardian to complete a form or contact us for you.

10. Changes to this policy

We may update this policy. The date at the top shows when it last changed.

11. Contact

Taleem Educational Services and Consultations Sdn. Bhd.
Email: info@taleem-edu.com
Phone: +6 (03) 62 000 705
See our regional offices.